It is always nice to receive comments by email, phone and letter about our walking sticks and our customer service. We act on all comments, both complimentary and positive criticism so please do email, call or write to us or respond to our comments collection tool Trustpilot.
Here are some recent comments from our lovely customers,
Thank you so much for the beautiful black Labrador walking stick. I am so very pleased with the workmanship and the finish of the stick. I like the brass collar engraved too, really sets it off.
I had been looking for a while for a suitable stick, one that no-one else is likely to have. I saw the black Labrador on the Friday night when I was browsing and really fell in love with it. The match you’ve made with the stick is just right. Thank you so very much to you and your staff for all the work and thought that has gone into the make-up, it is outstanding, I really love it.
“Very fast reliable service
Dad was thrilled
“I ordered my walking stick one afternoon and it arrived the next day! I was pleasantly surprised as I had not expected it for a couple of days. The website was easy to use. The product description was clear and precise. The walking stick was not the cheapest one I found but I thought it would be better quality. The postage and packing was expensive – but postage is these days. Altogether a good experience.
“I only needed a new ferrule for my walking stick and this site offered me exactly what I wanted, good pictures, good prices and great service.
Would definitely use them again and recommend them.
We are a small, family-run business and every customer matters to us, so if there are any ways you think we can improve please let us know.