We really appreciate customers who give us feedback, good or bad as this helps us to stock the right walking sticks, to make improvements and fix any problems. Last week we had a few problems with our courier as they changed our regular driver. We had one completely missed collection day (apologies again to those who ordered next working day and didn’t get their walking cane in time) and we were invoiced double the amount for the that week! We were expecting a credit for the missed collection and received a GIANT bill instead! Anyway, things are running smoothly again now and you can order your walking stick with confidence! 🙂
We love getting good comments, especially about the handmade sticks as they are very special. Here is a comment from last week:
I received my stick today, thank you very much I am over the moon with it thanks again. I shall be in touch very soon to order another one, at the moment I’m trying to loosen the collar on this other stick (NOT THE Blackthorn), but the other stick I have, I must say I was a bit sceptical at first I thought it may come tapered. But my fears were banished when I saw it, its beautiful Brian thank you very much.
We will have some more handmade sticks in stock in November from two new stick makers so watch this space!