We just love hearing the wonderful comments we get about our walking sticks and our customer service. We are just a small, family run business, working with friends and local suppliers so good feedback means a lot to us.
Here are a few of the latest comments;
I just wanted to let you know how the Story ended. The stick was delivered on Monday and I took it to my mum in the afternoon. The stick was still wrapped, so she didn´t know, what was waiting for her. When she unpacked it, her eyes grew bigger and bigger and finally all she could say was “This is my stick!”. And then she burst into tears, because she was so happy (meanwhile we also do know, who had stolen the other stick, but alas cannot prove it.)
Thank you for making an old Lady very happy!!! I will recommend your shop to my friends, who also have elderly parents. 🙂
Best wishes from Frankfurt
I just wanted to let you know that the walking sticks have arrived this afternoon, and we are really pleased with them. They will make lovely retirement presents for our colleagues.
Thank you so much for your help with everything.
Kind regards, Liz”
“May I take this opportunity to thank you for your prompt delivery, although I only received your email at 1pm today my order was delivered by lunch time yesterday (Wednesday )
The stick has proved to be just what I wanted and has already been put into service.
“Dear Emily and Emily-Team,
“Dear Emilyhannah .
My new owl walking stick arrived a few moments ago , when I opened the well packed package to view my new owl stick ,it felt like it was Christmas and I was young again , which alas I am not , but what a wonderful piece of craftsmanship.
I would like to thank you both for your excellent service, next day delivery ! Wow ,! I have always been amazed at the up to 28 days sort of comment from mail order companies, please I would always be delighted to trade with you, I notice you do other products and would like to receive your brochure if you have one, there are many birthdays etc in my extended family , yours sincerely
“Hello, thank you for my stick, delivered this morning, it is great, really pleased with it.
The service I have had off you has been brilliant.
I cut the stick and managed to get the brass ferrule off and so do not need any sent.
Once again thank you for a great service.
Please keep the comments rolling in, we really do appreciate it!